I have a technical background in web and multimedia application design, database / data warehousing, and business intelligence administration.  However, my research to date has focused primarily on behavioral as opposed to technical aspects of IS, particularly as relates to successful implementation of business intelligence systems.  The majority of my research is at the individual level of analysis, including my dissertation on habitual inertia in IS use, as well as a study on the impact of culture on e-satisfaction.  I have also been working with Rick Watson on several papers related to the use of social network analysis in IS research.

I am particularly interested in studying the effective use of IT in organizations outside the normal business arena, such as public service / charitable organizations, educational / research institutions, and governmental agencies.  Along these lines, and given my extensive background in amateur paleontology, I hope one day to be able to study the use of newly emerging technologies for scientific research and collaboration.